Privacy Policy

Zoravianthureqo respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our financial planning subscription service.

Last updated: July 22, 2025

Information We Collect

We collect the following types of information to provide our services:

• Contact details including name, email address, phone number, and mailing address
• Financial information shared during consultations for planning purposes
• Payment and subscription information for billing and account management
• Communication records and session notes from our consultations

How We Use Your Information

Your information is used for the following purposes:

• Providing personalized financial planning consultations and services
• Processing subscription payments and managing your account
• Communicating with you about services, appointments, and account updates
• Improving our services and developing new features

Legal Basis for Processing

We process your personal data based on the following legal foundations:

Information Sharing

We may share your information in these limited circumstances:

• With service providers who assist in delivering our subscription platform
• When required by law or legal process
• To protect our rights, property, or safety, or that of our users

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information. Our team receives regular security training and follows strict data handling protocols.

Your Privacy Rights

As a user of our services, you have the following rights:

• Access your personal data and understand how we process it
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data where legally permissible
• Object to processing of your data for specific purposes
• Withdraw consent for data processing where consent is the legal basis

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website and subscription platform.

Please refer to our Cookie Policy for detailed information about our cookie usage and your choices.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial consultation records may be kept for up to 7 years in accordance with Australian regulatory requirements.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age.

Policy Changes

We may update this privacy policy to reflect changes in our practices or applicable laws. Material changes will be communicated through our website or direct notification to subscribers.

Contact Information

For privacy-related questions or to exercise your rights, contact our privacy officer at info@zoravianthureqo.com or +61 2 6249 8021.